Frequently Asked Questions (FAQ)
Total FAQ Entries
4 Questions
Published Online
4 Live
Top Category
Payments & Returns
| Frequently Asked Question | Category | Order Priority | Status | Action |
|---|---|---|---|---|
What payment methods are supported at checkout counters? We accept Cash, bKash, Nagad, Visa, Mastercard, and store gift cards. | Payments | #1 | Published | |
How can a customer return or exchange an item? Items can be returned within 7 days with the original printed receipt and unbroken barcodes. | Returns & Refunds | #2 | Published | |
How does the customer loyalty membership point system work? Customers earn 1 reward point for every ৳100 spent, which can be redeemed on future sales. | Loyalty Club | #3 | Published | |
Can purchases be split across multiple payment methods? Yes, our POS terminal supports split billing (e.g. part cash, part mobile banking). | Payments | #4 | Published |
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